The websites for Pipex and Tiscali have (as one would expect) say nothing about the chaos that is ensuing, but trawling the internet forums reveal hundreds - probably of thousands - of people in the same leaky boat.
One of the FAQ on the Pipex site is: 'Can I switch from any service provider?' ‘Service provider’? Er… no, I don't think so! And they obviously need a new FAQ: 'Can I switch TO ANOTHER service provider?'
The most priceless piece of lunacy was an automated response to a message requesting information left on the Pipex site: “We will respond to your enquiry with an e-mail…” Well, they’ll be bloody lucky!